
francine, owner
enus Naturals was started in 1996 by Francine, a former model for many years and a trained cosmetologist.
Our company manufactures and sells our own line of natural, holistic beauty products. All of our products are completely hypoallergenic, containing only pure, high quality natural ingredients. We use no chemical additives such as synthetic dyes or thickeners. Venus Naturals combines the best of natural cream making, aromatherapy and herbal science to bring to you the finest all-natural beauty products sold anywhere.
Our consultants include a PhD Chemist, who helps us with our formulations; a Master Herbalist with a history in herbal medicine going back over 100 years; and Certified Aromatherapists, who make extensive use of essential oils in their holistic treatments.
Venus Naturals has been a member of the Scarborough Chamber of Commerce in good standing since 2002.

Venus Naturals has been selling natural beauty products online since 1996.
What is Natural?
atural substances include botanicals such as herbs and flowers as well as the active ingredients or oils that are extracted from them by natural means. For example, cold-pressed oils contain more of the active healing ingredients than refined oils. The refining process often destroys the very ingredients that are of the most benefit to you.
Oils that are extracted from many flowers and herbs are referred to as essential oils. These are usually extracted using a steam-distillation process to produce a highly concentrated oil. Examples include lavender oil, juniper oil and rose oil. (it takes two tons of rose petals to produce one kilo, or two pounds of oil)
Different essential oils can be extracted from various parts of the same plant. Each essential oil has unique properties and can be utilized by the human body to aid health and prevent disease.
Products made by pharmaceutical and big cosmetics companies are often petroleum based. These companies try to synthesize and duplicate what already occurs in nature. Synthetic ingredients always lack the life force energy that was present in the actual plant or tree from which it was produced.
Not only are these products less effective in skin care treatment, there is mounting evidence that they break down collagen in the skin, causing the skin to form wrinkles. Thus, many synthetic anti-aging products directly contribute to the aging process of the skin itself!
In contrast to commercial, mass-produced cosmetics, products by Venus Naturals are made in small batches and make exclusive use of natural substances. They contain no mineral oils or chemical additives such as synthetic preservatives or dyes; nor do they contain any animal by-products in any form i.e. lanolin or animal gelatin.
Essential oils improve vital processes in the cell and cell membrane especially the nervous system.
They influence:
mood improvement
attitude modification (towards non-aggression)
improvement of physical health by endocrine stimulation
removal of blockages, allowing free flow of information throughout the body/mind
partnership with opposite sex is improved
A note about essential oils: There are different grades of essential oils depending on the quality of the original plant and the extraction method used. We at Venus Naturals use only the highest grades of essential oils (as well as other natural substances). This highest grade is generally referred to as aromatherapy grade, that which is used for therapeutic purposes in natural therapy clinics. Many companies advertising on TV claim that their products are natural and contain essential oils. Their products may contain a small amount of essential oils, but they often contain other, chemically-produced additives or animal by-products that defeat the purpose of the product or lessen its value.
Privacy Issues
To protect your privacy...
Your name and any other information about you that we have, including information contained in correspondence, is kept strictly confidential.
We neither rent nor sell our customer databases to anyone.
Comments included in correspondence may be quoted or paraphrased within our web site or other marketing materials but no names or locations are included.
All of our products are shipped to you in discreet unmarked packaging.
Customer Discount Program
Becoming a repeat customer of Venus Naturals has many great benefits. As a repeat customer you will enjoy substantial discounts off all our products:
Once your combined order totals (before shipping) reach $100 or more, you automatically are eligible for 20% off all future orders.
To take advantage of this discount, you will receive a temporary password with which you can login and gain access to our special discount order form where all prices are discounted by 20%.
If you are a new customer and your first order totals (before shipping) $100 or more, you will receive a 20% rebate and your delivery notice will contain your login information.
From time to time we will notify you of new products or of a special offer exclusive to our repeat customers. You will have the option of opting out of such notifications.
Our Guarantee and Refund Policy
Products by Venus Naturals come with a satisfaction guaranteed policy or your money back, subject to the following conditions:
Guarantee period is 90 days.
full refund applies only to the first returned jar/bottle.
Unopened, returned products (ordered the first time) in saleable condition are subject to a 20% restocking fee
Unopened products returned as refused or undeliverable (with no address correction making it impossible to re-ship) and in saleable condition are subject to a 20% restocking fee
Subsequent orders for the same product(s) are non-refundable.
The guarantee period begins when you receive your order.
Refunds are processed within 30 days of having received your returned goods.
Refunds do not include actual shipping and handling costs incurred when the order was originally shipped.
Cancellations: If you request your order be cancelled and it has not yet been shipped, we will cancel the order and void the transaction (you will not be charged) if we are able to cancel on the same day the order was made. Otherwise, we will refund total less a $3 cancellation fee, providing the order has not yet been shipped.
To request a refund, you must contact us and request instructions
To Contact Us
To contact us, fill out our convenient contact form. Thank you.
Venus Naturals
9 - 50 Weybright Court
Toronto, ON M1S 5A8
CANADA
tel: 248-562-5425